As European vehicle's are becoming more complex these days they all require specific fluids and filters. All our service's a price to suit each vehicle's particular needs and requirements.

With the added complexity of European vehicles these days, more and more is required of workshops to adequately service and maintain these vehicles. Gone are the days of a Workshop holding 2-3 oils for all vehicles. We hold over 15+ Specialty oils for European vehicle with many more being added. Computer system's no plan a large role in not just repairs but also servicing and maintenance of European vehicles. Ramp Auto Group has multiple specialize diagnostics scanners and laptops setup for each particular manufacturer.

No, servicing your vehicle away from the dealership does not void your warranty in Australia. According to Australian Consumer Law, car owners are allowed to have their vehicles serviced by independent mechanics or service centres without affecting the manufacturer's warranty, as long as certain conditions are met. Here are the key points to ensure your warranty remains intact:

Qualified Mechanics: The service must be performed by a qualified mechanic or technician.

Manufacturer’s Specifications: The servicing should follow the manufacturer's guidelines and use appropriate quality parts and lubricants.

Documentation: Keep thorough records of all services performed, including receipts and a detailed log of the work done. This documentation will be crucial if a warranty claim is made. If you loose these don't worry. We keep full record's of ever job online in our system for any future reference.
Quality Parts: Ensure that any parts used are either genuine parts or of equivalent quality to maintain the integrity of your vehicle and its warranty.

By adhering to these guidelines, you can confidently have your car serviced with Ramp Auto Group without worrying about voiding your warranty.

At Ramp Auto Group, we prioritize transparency and trust. If repairs are needed during a service, we will:
Inform You Immediately: We'll contact you right away to explain the issue.

Provide Detailed Estimates: You'll receive a clear breakdown of repair costs.

Seek your Approval: No repairs will be done without your consent.

Offer Clear Options: We’ll discuss all available solutions and their urgency.

Use Quality Parts: We use genuine or high quality aftermarket parts and follow manufacturer guidelines.

Report and Follow-Up: You'll get a full report post-repair and answers to any questions.

Your satisfaction and understanding are our top priorities.